This page contains all the terms and conditions governing the use of the bika99 platform. Please read carefully before registering or using any of our services. By using the bika99 platform, you agree to be bound by all the terms set out here.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and bika99 ("Company", "we", "platform"). This document governs your access to and use of the bika99.biz website, mobile application, and all services provided by bika99 to its users in Malaysia.
By registering an account, making any deposit, playing any game, or simply browsing the bika99 platform, you automatically agree to be fully bound by all Terms set out in this document. If you do not agree with any part of these Terms, you are advised not to use the bika99 platform and to close your account if one exists.
Important Note: bika99 reserves the right to update or amend these Terms at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the platform following any amendments constitutes your acceptance of the updated Terms.
These Terms should be read together with Privacy Policy and page Responsible Gambling bika99, both of which are considered part of the overall agreement between you and bika99.
To register and use the bika99 platform, you must meet all of the following eligibility requirements:
Warning: bika99 reserves the right to request identity verification documents at any time. Accounts that fail to verify the member's identity within the specified period will be suspended or closed, and any associated account balance will be subject to review.
Each individual is only permitted to hold one (1) bika99 account active at any one time. Registering multiple accounts under the same individual is a serious breach of these Terms and will result in the closure of all associated accounts and the forfeiture of all balances and bonuses.
Once your bika99 account has been successfully registered, you are fully responsible for all activity that takes place within it. This includes all bets, financial transactions, and any changes to account settings made by you or by any party who gains access to your account, whether with or without your permission.
You are responsible for choosing a strong, unique password that is not easily guessed. Never share your bika99 account password with anyone — including family members. bika99 will not be held responsible for any losses resulting from unauthorised access to your account where such losses are attributable to your own failure to keep your password confidential.
It is your responsibility to ensure that all information in your bika99 account remains accurate and up to date. If your phone number, email address, or any other details change, you must update them promptly through the account settings section or by contacting the bika99 customer support team.
One Account Per Individual: A bika99 account is personal and non-transferable. Allowing more than one individual to use the same account, or sharing an account among multiple players, is strictly prohibited and may result in account closure without notice.
Bika99 accepts deposits via a wide range of secure and trusted local Malaysian payment methods. All deposits are processed in real time and your balance is typically credited within seconds of a successful payment.
The minimum deposit is RM20 per transaction. Maximum daily deposit limits may vary depending on your payment method and account membership tier. For the latest limit information, please check the deposit section within your account or contact bika99 customer support.
Important: You may only use payment methods registered in your own name. bika99 does not accept deposits from accounts or cards belonging to third parties. Deposits identified as originating from third-party sources may be held pending the completion of an investigation.
All deposits are processed in Malaysian Ringgit (RM). bika99 does not accept deposits in any foreign currency. Any currency conversion costs or additional charges imposed by the payment provider are the sole responsibility of the member.
Bika99 is committed to processing all legitimate withdrawal requests within 5 to 15 minutes for standard withdrawals. Withdrawals will be returned to the same payment method used for the deposit, or to a bank account that has been registered and verified in your bika99 account.
Unconditional Withdrawal: Should your account be found in breach of any part of these Terms, bika99 reserves the right to suspend or cancel any pending withdrawal request until the investigation is concluded. bika99's decision is final in all cases involving a breach of terms.
Bika99 offers its members a variety of promotions and bonuses from time to time. All bonuses and promotions are subject to the specific terms stated on the Promotions bika99. The following conditions are general terms applicable to all bonuses unless stated otherwise.
Every bonus received at bika99 is subject to rollover requirements (also known as wagering requirements). This means you must wager the bonus amount a specified number of times before any winnings derived from that bonus can be withdrawn. The specific rollover conditions for each promotion will be clearly stated on the relevant promotions page.
Bonuses Cannot Be Combined: Unless explicitly stated otherwise, only one bonus may be active on your bika99 account at any one time. If you opt into a new bonus before the existing bonus requirements have been met, the previous bonus will be automatically forfeited.
Bika99 reserves the right to void any bonus and associated winnings if there is evidence that the bonus was used in an improper manner, including but not limited to deliberately placing low-risk bets solely to meet rollover requirements. bika99's decision on all bonus-related matters is final.
All games available on the bika99 platform – including slots, baccarat, roulette, blackjack, dragon tiger, live casino, lottery, and poker – are operated using a Random Number Generator (RNG) system that has been verified by independent international auditors. This ensures that every spin, draw, or card hand is truly random and free from any manipulation.
Bika99 reserves the right to remove any game from the platform at any time without prior notice for technical, maintenance, or compliance reasons. Should a game be removed during an active round, all outstanding bet amounts will be fully refunded to the member's account.
Bika99's Sports Betting section covers football (Malaysia Super League, EPL, Champions League), badminton (BWF World Tour, Malaysia Open, Thomas Cup), e-sports, and over 30 other sports categories. All sports bets are subject to the following additional rules in addition to the General Terms.
All odds displayed on the bika99 platform are in Decimal format. Odds may change before and during a match. Bets will be settled at the odds displayed at the time the bet was accepted and confirmed by the bika99 system – not at the odds at the time of settlement.
Odds Discrepancy: If any odds are displayed incorrectly due to a technical error, bika99 reserves the right to void all bets placed at those odds and refund the full stake to the affected members.
The following activities are strictly prohibited on the bika99 platform. Any violation of the prohibitions below will result in immediate account closure and the forfeiture of all accumulated balances and winnings.
Legal Action: In cases involving fraud, money laundering, or criminal activity, bika99 reserves the right to report account information and related transactions to the relevant authorities in Malaysia without prior notice to the user concerned.
Bika99 takes its responsibility to promote safe and responsible gambling among all members seriously. Gambling is an adult entertainment activity – it should be enjoyable, and never a source of stress, debt, or problems in everyday life.
All bika99 members can access the following self-control tools through the "Account Settings" section:
For full details on all available tools and support resources, visit the Responsible Gambling ours. If you are concerned about your own gambling habits or those of someone close to you, do not hesitate to reach out to bika99's customer support team, who are available to assist confidentially and with full respect for your privacy.
Protecting member privacy is one of bika99's top priorities. All personal information you provide to us during registration and throughout your use of the platform is handled in accordance with Privacy Policy comprehensive bika99.
In summary, bika99 collects personal information such as your name, email address, phone number, and payment details for the purposes of account management, transaction processing, fraud prevention, and legal compliance. We do not sell, trade, or disclose your personal information to third parties for marketing purposes without your consent.
256-bit SSL: All data transmitted between your device and bika99's servers is protected by 256-bit SSL encryption — the same highest industry standard used by Malaysia's leading banking institutions. You can verify a secure connection via the padlock icon displayed in your browser's address bar when browsing bika99.biz.
Bika99 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly and without interruption, there are circumstances beyond our control that may affect the service.
Use of the bika99 platform is at your own risk. Gambling involves real financial risk, and you should only wager money you can afford to lose.
Whether at a member's own request or at bika99's discretion, an account may be closed under the following circumstances:
You may close your bika99 account at any time by contacting our customer support team. Before the closure is processed, any remaining cash balance in your account (after all applicable rollover requirements have been met) will be returned to you via your chosen payment method.
Bika99 reserves the right to close or suspend any account without prior notice in the following circumstances:
Bika99 reserves the right to amend, update, or replace any part of these Terms at any time and at its sole discretion. Amendments take effect immediately upon publication on this page. Notice of significant changes may also be sent via email to registered members, though this is not a mandatory requirement.
It is your responsibility as a bika99 member to review this Terms & Conditions page periodically to stay informed of the latest terms governing your use of the platform. Continued use of the platform following the publication of any amendments constitutes your acceptance of the updated terms.
Governing Law: These Terms and any disputes arising from them shall be interpreted and governed by the applicable laws of Malaysia. Any dispute that cannot be resolved through negotiation will be referred to the exclusive jurisdiction of a competent court in Malaysia.
If you have any questions or concerns regarding any part of these Terms, please contact the bika99 customer support team at support@bika99.biz or via 24/7 live chat before using the platform. We are happy to clarify anything that is unclear.
The values we guarantee to all users on our platform in Malaysia
No fine print hiding important conditions. All bonus terms, withdrawal requirements, and game rules are stated clearly and in plain language for all bika99 members.
Bika99's RNG system is regularly audited by independent bodies. Every game — from slots to live baccarat — produces random outcomes that are not biased towards anyone.
Legitimate winnings are processed within 5–15 minutes to your e-wallet or local bank account. bika99 never withholds winning payments without clear and valid justification.
256-bit SSL encryption protects every transaction and piece of information you send to us. Personal data is never sold or shared with third parties for marketing purposes.
The bika99 team is available at all times via live chat, email, or our support line. Our average live chat response time is under 3 minutes, around the clock.
Bika99's responsible gambling program offers self-control tools that are easy to access. We put member well-being above all else – bika99 is more than just a business; it's a platform that genuinely cares.
All deposits and withdrawals are processed exclusively through approved Malaysian local payment methods
These Terms & Conditions should be read together with Privacy Policy and Responsible Gambling bika99. Together, these three documents form the complete framework governing the relationship between you and the bika99 platform. All your data is protected by 256-bit SSL encryption and is never shared with third parties without your consent.
Many players skip the terms and conditions when signing up on any online platform – and this is something that can lead to confusion or frustration down the line. At bika99, we have written these Terms in the clearest and most straightforward way possible – not to burden you with complex legal language, but to ensure you understand your rights and responsibilities as a member.
One area that commonly leads to misunderstandings is the bonus rollover requirement. When bika99 offers a welcome bonus or reload promotion, the bonus funds cannot be withdrawn immediately — they must first be wagered a specified number of times. This is standard industry practice that protects bika99 against bonus abuse, and any member who reads our Terms carefully will understand this clearly before claiming any bonus.
Bika99's Terms also clearly state that each member may only hold one active account. This is a policy we enforce strictly to ensure all players are treated fairly and equally. Our multiple-account detection system operates around the clock, and any account found in breach of this rule will be closed without prior warning.
The online casino industry is constantly evolving, and the terms governing platform operations must be updated from time to time to reflect changes in industry practices, legal requirements, or service improvements. bika99 is committed to notifying members of any significant changes via email notification, though continued use of the platform following any amendment constitutes your acceptance of the revised terms.
As a best practice, we recommend reviewing the bika99 Terms & Conditions once every few months — particularly when you plan to claim a new promotion or make a large withdrawal. The "Last updated" date displayed at the top of this page will tell you when changes were last made.
If you have any questions, concerns, or need further clarification on any part of these bika99 Terms & Conditions, our customer support team is available 24 hours a day, 7 days a week. You can reach us via live chat in the bottom right corner of the platform, or by email at support@bika99.biz. We aim to respond to all live chat enquiries within 3 minutes, and within 24 hours for email.
Bika99 believes that a healthy relationship between the platform and its members is built on trust and open communication. These Terms are not intended to complicate your experience — rather, they are our assurance that this platform is operated fairly, transparently, and responsibly for everyone. We welcome feedback from members on how to make these Terms clearer and easier to understand.